We are committed to providing the best customer service in the industry. If for any reason you are not fully satisfied with an order you received from us, please let us know. We want to know what was wrong and we want to fix it. We will do what we need to do to make it right. We will gladly issue a store credit—anything up to the full value of the original order—to ensure your are satisfied with your experience and the end product, no questions asked!